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Billing and Payments
Billing
Each month you will have access to your telephone statement from the Residence Telephone Services web page. The statement will include charges for all long distance calls placed with your Individual Authorization Code (IAC), your share of charges for additional services and/or lines assigned to your phone number and room, and all applicable taxes (surcharges assessed by the California Public Utilities Commission). It is your responsibility to audit this statement for accuracy, and immediately contact RTS if there are any discrepancies.
All charges for student residents' telephone services and services related to RTS will be billed through the Campus Billing and Payment Services. Telephone bills are due and payable on the due date indicated on your CARS billing statement. It will appear as TELCOM or RTS Phone/Dialup on the CARS bill.
Payments
When on campus, drop your payment in one of the 24-hour drop boxes located at:
University Hall, 2199 Addison St.
Housing Office, 2401 Bowditch St.
You can also pay your account in person at the Cashier's Office, 140 University Hall. Payments can be sent via US Mail to:
Cashier's Office, PO Box 24610, Oakland, CA 94623-1610.
Payments must be made by check or money order in U.S. dollars drawn on an U.S. bank. Make checks payable to "UC Regents".
Be sure to write your student ID number on your check.
Billing Schedule
Cycle Closing Date
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Statement on Web
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Due to CARS
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Dec 31
Jan 31
Feb 28
Mar 31
Apr 30
May 31
Jun 30
Jul 31
Aug 31
Sep 30
Oct 31
Nov 30
Dec 31
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Jan 15,
Feb 12
Mar 12
Apr 9
May 7
Jun 11
Jul 9
Aug 13
Sept 10
Oct 8
Nov 12
Dec 10
Jan 7
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Feb 15
Mar 15
Apr 15
May 15
Jun 15
Jul 15
Aug 15
Sept 15
Oct 15
Nov 15
Dec 15
Jan 15
Feb 15
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Delinquent Payment Penalties and Procedures
When Residence Telephone Services is notified by CARS that your account is past due, your Individual Authorization Code (IAC) will be temporarily suspended. Your account is considered past due if the Cashier's Office has not received your payment in full by the due date indicated on your CARS statement. Past due accounts are subject to penalties as outlined in the CARS Delinquent Account Policy.
When your past due amount is paid, please let RTS know and your IAC will be reinstated. There will be a $10 reactivation fee for those IACs suspended due to delinquency. The $10 reactivation fee will be charged to your CARS account.
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