Telephone Information and Applicable Charges

All calls from this telephone are charged at Federal Communications Commission (FCC) and California Public Utilities Commission (CPUC) tariffed rates.

Charges from this telephone are compiled by Residence Telephone Services. Inquiries about these charges can be directed to Residence Telephone Services at (510) 643-7000 or writing rts@berkeley.edu or Residence Telephone Services, University of California at Berkeley, 2484 Shattuck Ave, Berkeley, CA 94720-1640.

CAMPUS CALLS (all 664, 642, and 643 numbers):
Free of charge, Dial last five digits, i.e.: 4-xxxx, 2-xxxx, 3-xxxx.

LOCAL CALLS (local carrier, Pacific Bell):
Free of charge, Dial 9 + telephone number (510 area code only). Local calls are those which fall within about a 12-mile radius, but not across LATA boundaries.

LOCAL ZONE 3 CALLS (local carrier, Pacific Bell):
$0.03 per minute for calls within 13 to 16 mile Dial 9 + 1 + Area Code + Telephone Number + IAC (Toll calls are long distance calls that occur within LATA boundaries. Pacific Bell is the carrier that handles these calls)

LOCAL OPERATOR (local carrier, Pacific Bell):
Free of charge, Dial 9 + 0

LONG DISTANCE (long distance carrier, MCI Worldcom and Sprint):
Dial 9 + 1 + Area Code + Telephone Number + IAC

INTERNATIONAL (long distance carrier, MCI Worldcom and Sprint):
Dial 9 + 011 + Country Code + City Code + Number + IAC

LONG DISTANCE OPERATOR:
Free of charge, Dial 9 + 00 If a vendor not under contract with UC Berkeley Residence Telephone Services is used to complete a call through Operator Assistance, an additional $10.00 charge will be added to your account.

CREDIT CARD AND COLLECT CALLS (Sprint Hospitality Service):
Dial 8 + 0 + Number + Credit Card Number
Dial 8 + 0 + # Button (wait for an operator)

LOCAL DIRECTORY ASSISTANCE:
$0.65 per call, Dial 9 + 411 + IAC

LONG DISTANCE DIRECTORY ASSISTANCE:
$0.65 per call, Dial 9 + 1 + Area Code + 555 + 1212 + IAC

800 NUMBERS:
Free of charge, Dial 9 + 1 + 800 Number

COMPLAINTS FOR RESIDENCE TELEPHONE SERVICES:
Dial 510-643-7000, e-mail rts@berkeley.edu

COMPLAINTS FOR LONG DISTANCE CARRIER:
We currently have several long distance carriers. Please make complaints concerning long distance to:

Residence Telephone Services
University of California Berkeley
2484 Shattuck Ave
Berkeley, CA 94720-1640

E-mail us at rts@berkeley.edu or call 510-643-7000.

COMPLAINTS FOR CPUC:
Dial (800) 649-7570

COMPLAINTS FOR FCC:
Federal Communications Commission
Enforcement Division, Common Carrier Bureau
2025 "M" Street NW, Room 6206
Washington, DC 20554

Please note that all rates are subject to change without notice.