Terms and Conditions

1. The Terms and Conditions listed here govern the agreement for establishing and maintaining your account. By accepting, you are indicating you have read and agree to abide by the Service Agreement, and failure to abide by these Terms and Conditions may result in disconnection of your services. Offsite & Residential Communication Auxiliary (ORCA) reserves the right to close an account at any time.
2. All charges for line connections and services related to ORCA will be billed through the Communications and Network Services. Telephone invoices are due and payable on the due date indicated on your billing statement. If payment is not received by the due date, delinquent accounts are subject to late charges.
3. Each user is fully responsible for payment of any and all calls and charges during their requested begin and disconnect date of services.
4. It is not possible to assign responsibility to a specific individual for charges that result from dialing some "800" numbers. Therefore, user of the line will be equally responsible for these charges.
5. Companies are responsible for all additional services that are requested. This includes the use of external long distance carriers (ie. 10-10-XXX numbers). These carriers often assign service set up fees to use their discounted services. This service fee will be assessed to users of the account
6. All infrastructure and support services for all campus electronic communications are to be solely provided by Communications and Network Services of Information, Systems, and Technology. Unauthorized installation of such equipment on campus by an outside business is not allowed and may be disconnected immediately at the discretion of IST - CNS.
7. Delinquent debts may result in the following administrative actions: Late fees, reporting delinquency to credit bureaus, and/or denial of future access to University services.

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